About Us
Welcome to Packaging Treads! Before utilizing our website, please take the time to review the following terms and conditions carefully. These terms govern your access to and usage of our website. By using our site, you agree to abide by these terms and any additional rules, restrictions, or guidelines that may be posted regarding specific areas or services offered on our site.
Packaging Treads reserves the right to modify these terms and conditions or the website without prior notice. Users should review these terms each time they visit our site regularly. We recommend bookmarking this page for easy access.COPYRIGHT NOTICE
All rights reserved by Packaging Treads. By accessing our site, you acknowledge that all content displayed, including but not limited to software data, written material, photographs, graphics, illustrations, designs, maps, and any other content collectively referred to as "Our Website’s Content," is the property of Packaging Treads.
RETURNS AND REFUNDS
If you encounter any defects in the printing of your product or if the printing does not meet your specifications, please inform us within three working days of receiving your order. Upon verification of an error on our part, we will reprint the order, though refunds will not be issued. Our management team performs defect inspections, and clients must provide digital photos of the defective product within seven days. Please note that charges for expedited orders are non-refundable.
CUSTOMER CONTENT
You are solely responsible for any content you use with our products. You agree not to include any image, text, design, trademark, or copyrighted work of any third party unless you have obtained appropriate permissions. Additionally, you agree not to share, upload, or otherwise distribute any content that is offensive, obscene, or infringes upon the rights of Packaging Treads or any third party through our site.
While Packaging Treads owns all content on our website, we do not assume liability for content uploaded by clients or users. We do not guarantee user-generated content's accuracy, quality, or integrity. You are responsible for safeguarding your password, controlling access to your registered account, and any actions taken and orders placed through your account.KEY FEATURES
When using Packaging Treads, please note:
- We may request business or personal data to process your request.
- Certain parts of our site may require registration for access.
- You are responsible for securing your account information.
- You agree that any transactions made through your account are authorized by you.
ORDER PLACEMENT
To place an order with Packaging Treads, submit the final form containing the requested products or services via hard copy or electronic file. Once an order is placed, printing tasks are promptly sent to the press office for processing. Changes cannot be made once printing tasks are initiated.
ORDER CANCELLATION
Orders can be canceled within four hours of task approval, subject to certain charges. A cancellation fee of 5% of the total order amount applies. Clients have 24 hours to cancel orders initiated within that timeframe, with a 50% charge of the total payment. This charge covers incurred expenses and time spent by the company. Orders placed after 24 hours may not be eligible for cancellation.
PROOF AND COLOR ACCURACY
Please carefully review the final proof before approval, checking for any layout, spacing, punctuation, image placement, and content errors. Electronic proofs do not account for transparency, and the company is not liable for laminated items. Clients are fully responsible for approved proof content. Color accuracy may vary due to printing limitations, and while our team strives to match colors as closely as possible, we cannot guarantee exact matches.
SHIPMENT AND DELIVERY
The printing turnaround begins once full payment is received and artwork is provided. We are not responsible for delays in shipment due to factors beyond our control, such as weather conditions, technical issues, customs delays, or shipping company delays. However, we ensure that all delivery schedules are met. In the event of delays caused by our end, such as equipment failure or technical problems, we will refund applicable charges.
Packaging Treads is committed to providing top-quality products and ensuring customer satisfaction. Please don't hesitate to contact us if you have any questions or require further clarification regarding our terms and conditions.